Privacy Policy

Overview

This Privacy Policy explains how Grounded Bloom collects, uses, shares, and safeguards information in connection with our learning platform located on solidground.click. We strive to honor your trust with transparency and care.

Information we collect

• Account data: name, email, password hash
• Purchase data: courses purchased, amounts, currency
• Learning data: progress, completion, notes you save
• Technical data: device type, browser, IP (shortened), cookies and localStorage keys
• Support data: messages sent via our Contact form

How we use information

• Deliver courses, track progress, and provide support
• Process transactions and maintain accurate records
• Improve the platform’s performance and content relevance
• Communicate important changes, policy updates, or service messages

Cookies and local storage

We use cookies and localStorage to remember preferences (e.g., theme), session state, and non-essential analytics. You can refuse non-essential cookies via our cookie banner.

Legal bases

We rely on contract necessity (to deliver courses), legitimate interests (to improve and secure our services), and consent (for non-essential cookies and communications).

Sharing

We do not sell personal data. We may share limited data with service providers under contract (e.g., payment processors) strictly for service delivery and compliance, with appropriate safeguards.

Data retention

We keep data as long as needed to provide services and comply with legal obligations. We periodically review and minimize stored data.

Your rights

• Access, correction, deletion
• Portability and restriction of processing
• Withdraw consent where applicable
• Lodge a complaint with your local supervisory authority

Security

We use administrative, technical, and organizational measures appropriate to the risk, including encryption in transit and access controls. No system is perfectly secure; we continuously improve our safeguards.

International transfers

Where data is transferred across borders, we use lawful mechanisms and safeguard measures such as standard contractual clauses.

Children’s privacy

Grounded Bloom is not directed to children under 13, and we do not knowingly collect their data.

Changes

We may update this policy from time to time. Material updates will be announced via in-product notices or email.

Contact

For privacy inquiries, email [email protected] or use our Contact form.